Outsell IM Topic | Benchmarks and Best Practices: 2018 Information Pricing Study

Author: Amanda Moran

Date: Feb. 7, 2018


There is no longer room for error in vendor portfolio management. Flat budgets for information subscriptions are colliding with rising prices — around 3.5%, up from 2.9%. It’s creating heightened pressure for information managers. The Outsell Benchmarks and Best Practices: 2018 Information Pricing Study delivers insight that helps vendor portfolio managers avoid budgeting and negotiation pitfalls so that they can effectively manage their information subscriptions for the coming year.

This report provides perspectives from information providers on pricing dynamics and IM budgets as well as key IM strategies and best practices around evaluating and negotiating for content.

For guidance on pricing changes for paid content, a high-level benchmark for library budgets in 2018, and essential actions, download this report.


Outsell used three methods to develop the 2018 Information Pricing Study.

  1. We gathered quantitative and qualitative feedback from approximately 25 information providers and other information services companies to get a sense of their plans for price changes for 2018. We requested input on three key themes:
  • Perceptions of buyer budget trends
  • Price increase expectations for 2018 for products aimed at enterprise and academic buyers
  • Significant buying or licensing trends in the market

Outsell conducted research across vendors of company information, credit and financial information, legal, e-books, education, general information and business aggregation, news aggregation, media and marketing, and subscription services, as well as scientific, technical, and medical information.

2. We interviewed approximately 30 information managers across enterprise, academic, and government information management         in North America and Europe on trends in pricing, budgets, and contract negotiation. We selected interview respondents from the       corporate sector across a diverse range of segments. The most represented industries are pharmaceuticals/biotechnology and           professional services (including financial, insurance, and B2B services), followed by personal care products, food and beverage,         and the automotive and space industries. Overall, this picture represents a fairly typical mix of the industries that tend to house IM       functions today and which invest most heavily in content services.

3. We combined this research with Outsell’s own insights from many years covering this space and our knowledge of information buyers and providers.


Why This Topic


Key Findings

Pricing Trends

Content Budget Trends

The Vendor Perspective

Vendors Perceive a Flat Budget Environment

Vendors are Employing Higher Price Increases, Often in Tandem with Added Content or Services

Vendor Perspectives on the Overall Buying Climate

Key Information Management Strategies

Evaluating Content for Renewal

Negotiating a Better Contract

Cost Management Strategies

Perceptions of Vendors

Essential Actions for Information Managers

Related Research

About Outsell


Table 1. Vendor Perception of Buyer Budget Changes

Table 2. Vendor Price Changes — Directional Guidance

Management Consulting Company?

Investment levels are adjusted accordingly for management consulting companies. Please contact finance@outsellinc.com to have your order fulfilled.


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