Market View: HR Services & Solutions

Author: Kate Worlock

Date: July 22, 2020


HR Services & Solutions vendors face lower recruitment activity even as clients look to recast themselves for a digital future. This report analyses market performance with forecasts through 2023, offering essential actions for firms seeking revenue growth, new markets, and competitive advantage.

Market Definition and Methodology

The HR Services & Solutions subsegment of the Education & Training market segment includes information sources and solutions pertaining to the recruitment, assessment, hiring, professional development, and remuneration of employees. Solutions are used mainly by human resources professionals and talent management teams. Other activities classified within this segment include recruitment job listings and HR best practice resources. However, we exclude HR compliance information, which forms part of Outsell’s Governance, Risk & Compliance (GRC) coverage.

Outsell bases the information in this report on a comprehensive and rigorous methodology we developed. This methodology provides financial estimates for the overall market and specific companies in the ecosystem. Outsell methodology starts with its growing database of over 10,000 global data and information companies, which we assign to all appropriate segments in which they operate.

Outsell uses all publicly available information and its own insight and research with the companies themselves to size each player in the space. We size public companies primarily on their reported results, though we also apply Outsell analysis to further segment and align their revenues according to Outsell’s industry segmentation. We size private companies using the best available information on each company, augmented by our own primary research.

For each market segment, we identify the top 20 largest players in the space (by revenue) in a table. Those companies that derive revenue from multiple segments have their revenue allocated by segment. We only include the portion of a provider’s total revenue that is attributed to the subject segment under that company for that segment.


Table of Contents

Why This Segment

Market Definition and Methodology

Impact of Currency Conversion

Market Drivers and Inhibitors

Market Size and Forecast

Competitive Analysis

Competitors at a Glance

10 to Watch


Essential Actions

Related Research

About the Author

About Outsell


List of Figures

Figure 1: HR Services & Solutions Market Size & Forecast 2017-2023 ($millions)

Figure 2: Corporate Training Revenues by Region, 2019


List of Tables

Table 1: HR Services & Solutions Market Share by Region, 2018-2019

Table 2: HR Services & Solutions Market Share by Format, 2018-2019

Table 3: Top 20 HR Services & Solutions Players and Market Share, 2017-19

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