Market View: Automated Legal Services

Author: Hugh Logue

Date: May 26, 2020


The global pandemic will accelerate the shift to automated legal services, which combine legal service providers’ expertise with technology so their clients can self-serve. This report examines this emerging market and provides essential actions for organisations looking to drive market growth.


Market Definition and Methodology

Automated Legal Services are standardized data, information, or analytics that regulated law practices sell, including interactive online content, data analytics tools, and virtual legal assistants. While the solutions could be the same as those offered by legal information and software providers, the distinction is in the type of organization that sells them.

Technology-based services offered by alternative legal services providers, such as EY’s managed legal services, Axiom, and United Lex, are converging with the automated legal services market. As a result, two main categories of automated legal services are emerging: those that legal service providers sell to clients that are primarily designed to create efficiencies, and those that legal service providers sell to clients that are primarily designed to create new revenue. Alternative legal service providers tend to focus on the former, while law firms tend to focus on the latter. This report covers both.

The Automated Legal Services market is still nascent, with only a few established players. For this report, Outsell analysed 39 law firms and companies that offer automated legal solutions. We augmented this by conducting personal interviews with the CEOs and division heads of the top players in the market as well as smaller providers. We combined this with Outsell’s daily contact with players in the information industry and the deep industry experience of our analytical staff to help form our conclusions.


Table of Contents

Why This Segment

Market Definition and Methodology

Market Drivers and Inhibitors

Market Size and Share

Competitive Analysis

Competitors at a Glance

10 to Watch


Essential Actions

Related Research

About the Author

About Outsell


List of Figures

Figure 1: Estimated Automated Legal Services Market Size & Forecast 2017-2022 ($millions)


List of Tables

Table 1: Automated Legal Services Market Size and Share

Management Consulting Company?

Investment levels are adjusted accordingly for management consulting companies. Please contact to have your order fulfilled.


Additional information



There are no reviews yet.

Be the first to review “Market View: Automated Legal Services”

Your email address will not be published. Required fields are marked *

Post comment