Privacy Policy

This privacy policy explains how Outsell Inc. and Outsell UK Limited (hereinafter “Outsell”) uses any personal information we collect about you when you use this website and communicate with us via email, phone, and other mediums of communication. Feel free to also refer to our Ethics and Integrity Playbook.

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What information do we collect about you?

We collect information about you when you complete our online forms, register for our newsletters, or place an order for products or services. We also collect information when you voluntarily complete customer surveys or provide feedback. Website usage information is collected using cookies. Occasionally we buy information about you from third-party marketing companies. The information we collect includes your name, employer, job title, address, email address, and credit card details (when making a purchase).

How will we use the information about you?

We collect information about you to provide you with the products and services you, or your employer, have ordered from us online or on the phone. We use it to manage your account, to send you newsletters you subscribed to, and to email you about other Outsell products and services we think may be of interest to you. We use your information collected from the website to personalize your repeat visits to our website.

We will not share your information for marketing purposes with companies outside of Outsell. In processing your order, we may send your details to, and also use information from, credit reference agencies and fraud prevention agencies. We do not maintain credit card information on file.

We store your information on our servers in the UK and the US. We also may store your information with cloud service providers in the UK and the US.

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. We use cookies to monitor your behavior when you are on our website, including details about how you clicked through to our site, how long you spend on each of the pages of our site, and whether you responded to any pop-up ads we may send to you on our site.
For further information about cookies visit www.aboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

With whom do we share your information?

We share your details with partners for the purpose to provide you with the products or services you ordered from Outsell, or to help us send you relevant marketing communications. These partners may include:

  • Cloud providers that help us to store your information.
  • IT service providers that help us with our internal IT issues.
  • Payment service providers that process your payment information on our behalf.
  • Couriers that occasionally may help us deliver something to you.
  • Lawyers representing us in the event of a legal claim.
  • Website analytics providers that help us understand who is visiting our website.
  • Email software providers that help us format and send emails to you.

Marketing

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right, at any time, to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Other websites

Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites, you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review, and we will place any updates on this web page. This privacy policy was last updated on 18 April 2018.

How to contact us

Please do not hesitate to contact us if you have any feedback or questions about our privacy policy or information we hold about you:

• by email: privacy@outsellinc.com

• or write to us at:

US Headquarters

Outsell Inc
330 Primrose Road, Suite 510
Burlingame, CA 94010

London OfficeOutsell (UK) Limited
27b Floral St.
London WC2E 9DS• or call us:US Phone: +1 650-342-6060
US Fax: +1 650-342-7135
UK Phone: +44 (0)20 8090 6590