Information Management Trends and Benchmarks 2010

This report details the most important findings from Outsell’s 2010 information management (IM) survey, including key trends and innovations. Since 2000, Outsell has polled information management professionals annually about their operations in order to create the most comprehensive metrics and profile of IM functions available. The survey covers topics including IM budgets and staffing, funding models, service and content offerings, user populations and scope of responsibility, functional evaluation and other managerial techniques, content acquisition, use of new content deployment platforms and handheld technologies, and major challenges in getting the job done. This report allows information managers to compare their own functions to others with a view to improving and streamlining operations. The report contains:

- Analysis of the expanding scope of responsibility for IM professionals;
- Data on past, present and anticipated information management budgets, including breakouts by line item and by sector;
- Details of spending on electronic content;
- IM services offered;
- Data on use of mobile handheld devices and innovative delivery platforms;
- Analysis of top challenges faced by IM professionals;
- Imperatives for information managers.