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Legal Professionals’ Information Use Habits, Preferences, and Satisfaction

Author: David Curle, Director & Lead Analyst

This report identifies key characteristics of lawyers as information users, and helps information vendors understand lawyers’ habits, motivations, and purchasing patterns. It compares law-firm lawyers with in-house corporate lawyers and contrasts their (sometimes very different) information behaviors and preferences with those of a wider population of knowledge workers and professionals. Legal professionals voraciously consume content, spend a lot of time with it, and are willing to spend money on the information. For information providers, the data in this report identifies a number of opportunities to grow their businesses by better meeting some fundamental customer needs and characteristics. The report contains:

- An overview profile of information use by lawyers, including top information types used and lawyers’ satisfaction levels with major vendors and products;
- Data and analysis of lawyers’ information habits and unmet needs;
- A detailed look at this group’s use of interactive media;
- Data and analysis of lawyers’ information spending and purchasing – the money flow;
- Essential actions for publishers and information providers serving the legal market.

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September 1, 2009

Market Report

28 pages

US $795.00

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LTR

Keywords: Users

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