Vendor Analysis: Factiva, Dialog, and LexisNexis

Authors: Joanne Lustig, Vice President & Lead Analyst; Ned May, Director & Lead Analyst

Factiva, Dialog, and LexisNexis are key suppliers in many information professionals’ content portfolios, and Outsell data shows that knowledge workers across diverse functions report strong satisfaction levels with these companies. This report provides information professionals with an in-depth look at the licensed content market and examines highlights, threats, and opportunities for each of these three players within that market. This information is essential for vendor portfolio managers’ ongoing process of supplier due diligence for rationalized decision-making, especially around firms in which they invest substantial portions of their content budgets and upon whom their users greatly rely. The report updates our May 1, 2002, report titled “Not Your Father’s Aggregator? Change and Continuity in the Big Three: Dialog, Factiva and LexisNexis”, and contains:

- Analysis of the licensed-content market, including key market trends;
- Company highlights for Factiva, Dialog, and LexisNexis, including recent history, target markets, unique strengths, and future developments;
- Threats and opportunities for these three companies and the traditional aggregation market;
- Imperatives for information managers responsible for enterprise content portfolios.