Information Management Under Fire: Driving New Business Models
This Briefing looks at how leading organizations are driving new business models for information management (IM), and proposes an agile model for IM going forward. It is the second Briefing in Outsell’s series, “Information Management Under Fire,” aimed at helping information managers tackle the challenges of constant funding scrutiny, radically changing service delivery models, and outside drivers that continue to force them to think of their business in new ways. This Briefing includes:
- Results of Outsell research showing the top services IM offers compared to the top services users want;
- Outsell benchmark data from 2002 and 2006 on IM staffing, budget, management practices, and top challenges;
- Real-life examples of new information management models;
- A case study in organizational agility;
- Imperatives for information managers who realize they need to change how they do business in order to keep up with changing users.
Pub Date: November 19, 2007
Pages: 13
Format: PDF 
Table of Contents
- Why This Topic?
- Methodology
- Changes in Fundamental IM Benchmarks, 2002 to 2006
- Reporting and Resource Benchmarks
- Budget Benchmarks
- Management Practices and Challenges
- Users Aren’t Waiting
- New IM Models Emerge
- Managed Outsourcing
- Distributed Information Professionals
- Information Professionals as IM’s Next-Door Neighbors
- Communities of Practice Model
- Organizational Agility
- Case Study in Agility
- Imperatives for Information Managers
- Table 1. Where IM Functions Report
- Table 2. IM Staffing and Users
- Table 3. Percentage of IM Staff Time Spent on Different Activities
- Table 4. Budget Breakout
- Table 5. Budget Allocated to Print and Electronic Content
- Table 6. Management Practices
- Table 7. Top Three Issues or Challenges
- Table 8. Top Services IM Offers vs. Top Services Users Want
Tables & Figures