Information Management Trends and Benchmarks 2011

Author: Jill Finger Gibson, Director & Lead Analyst

This report details the most important findings from Outsell’s 2011 information management (IM) survey, including key trends and innovations. Since 2000, Outsell has polled information management professionals annually about their operations in order to create the most comprehensive metrics and profile of IM functions available. The annual survey covers a host of topics including IM budgets and staffing, funding models, service and content offerings, user populations and scope of responsibility, functional evaluation and other managerial techniques, content acquisition, use of new content deployment platforms and mobile technologies, and major challenges to getting the job done. The report contains:

- Analysis of the expanding scope of responsibility for IM professionals;
- Data on past, present, and anticipated information management budgets, including breakouts by line item and by sector;
- Details of spending on electronic content;
- IM services offered;
- Data on use of mobile handheld devices and innovative delivery platforms;
- Analysis of top challenges faced by IM professionals;
- Imperatives for information managers.