Insights
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ROI for Libraries Remains High
By Roger Strouse
August 29, 2007
The latest Outsell research on information end-users shows that those with access to an enterprise library reap substantial benefits. By using their organizations' libraries, on average users reduce their time spent on information tasks by nine hours per interaction and save $2,218 in direct costs. Two-thirds say that library-provided information helped them to make a major decision.