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Insights

Analysis of events, data, and trends
affecting the information industry.
Image of Louise Garnett

By Louise Garnett
Vice President
Durango, Colorado

May 14, 2009

DIY market research tools are a strong growth area, at a time when traditional market research firms are feeling the pressure of a poor economic climate. The macro trend we see is that companies are getting closer to their customers, whether it is through online surveys, custom online panels or social communities. This bringing a tide of change for providers that traditionally serve as intermediaries between companies and their markets.

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