Information Management Under Fire: Measuring ROI for Enterprise Libraries
This is the first Briefing in Outsell’s new series, “Information Management Under Fire.” The series is aimed at helping information managers tackle the challenges of constant funding scrutiny, radically changing service delivery models, and outside drivers that continue to force them to think of their business in new ways. This Briefing details Outsell’s latest data on return on investment (ROI) for enterprise libraries, gleaned from our April study, and includes:
- Data on benefits realized from an enterprise library, by sector;
- Data on benefits realized by industry within the corporate sector, and by user type within the education sector;
- A sample library ROI questionnaire;
- Details on ROI analysis and reporting techniques;
- Imperatives for information managers who want to be able to make a case for continued funding for the organizational library.
Pub Date: November 9, 2007
Pages: 12
Format: PDF 
Table of Contents
- Why This Topic?
- Methodology
- Benefits of In-House Libraries Remain High
- Sample ROI Questionnaire
- ROI Analysis and Reporting Techniques
- Qualitative Research on ROI
- Imperatives for Information Managers
- Table 1. Benefits Realized, by Sector
- Table 2. Depth of Benefits Received, by Sector
- Table 3. Depth of Benefits Received, Corporate Sector by Industry
- Table 4. Depth of Benefits Received, Education Sector by User Type
Tables & Figures