HotTopics: Finding Memo: Why True Enterprise Search Is So Elusive

Author: Marc Strohlein, Chief Agility Officer

This HotTopics provides an essential guide to the limitations and the future of enterprise search. At a time when many companies are pouring significant resources into search but getting relatively little in return, this research takes a step back to examine why search is just not working well. It identifies the search players and sorts them into three categories: pure or augmented enterprise search (Google, Endeca, Vivisimo, Entopia) search suites (Autonomy, Verity, Convera), and search development platforms (FAST, Intelliseek). It offers a model of the 'perfect enterprise solution,' which none of the current vendors is able to offer. A list of essential actions maps out future steps for vendors of enterprise search products.