Competitor Assessment: Document Delivery Vendors In 2003
A growing core set of delivery vendors provides what Outsell describes as full-service offerings -
- with broader sets of content and a wider range of services. This Briefing analyzes the offerings and competitive positioning of six major vendors: British Library Document Supply Centre (BLDSC), Canada Institute for Scientific and Technical Information (CISTI), Information Express, Ingenta, Infotrieve, and ISI Document Solution. On the basis of Outsell's ongoing engagement with document delivery buyers, the Briefing analyzes the evolving needs and demands of the marketplace. The Briefing includes a recap of recent company events in the sector along with tables comparing company attributes, offerings, and pricing models. It identifies BLDSC, CISTI, and Infotrieve as the truly differentiated players. For commercial content vendors, this Briefing gives an in-depth look at the competitive environment and the critical success factors that will win customers. For content deployment professionals, it serves as an essential guide to the players and includes a checklist of criteria for vendor evaluation.