Information Management Reports

2013

• Mobility in the Enterprise
  April 4, 2013
• Information Management Trends and Benchmarks 2012
  January 16, 2013

2012

• Information Industry Outlook 2013: The New Normal
  December 20, 2012
• CEO Topics: 2013 Information Pricing Survey
  December 19, 2012
• 2013 Information Pricing Survey
  December 19, 2012
• Document Delivery: Best Practices and Vendor Scorecard - 2012 Update
  November 14, 2012
• Looking Outside: Three Case Studies of Embedding Content into Workflow
  October 15, 2012
• The Information Management Skills Gap: An Analysis of the I-School Curriculum
  August 6, 2012
• Building the Future-Ready Digital Library - Toolkit for Information Managers
  June 12, 2012
• IM Report: Watching the IT Watchers
  May 16, 2012
• When the End-User Decides: Patron Driven Acquisition of E-Books
  March 29, 2012
• IM Report: Information Management Benchmark Survey 2011: Spotlight on Pharma
  March 13, 2012
• 2012 Information Pricing Survey
  January 3, 2012

2011

• Information Industry Outlook 2012: Break and Reset
  December 22, 2011
• Top 10 Information Management Predictions for 2012
  December 21, 2011
• Information Management Trends and Benchmarks 2011
  December 15, 2011
• Is Big-Data A Big Deal for Information Managers?
  November 16, 2011
• Web-Scale Discovery Services
  September 19, 2011
• Social Media Policy Toolkit for Information Managers
  August 8, 2011
• The Evolving Workplace: What Next for IM?
  July 26, 2011
• The Credit & Financial Information Landscape: Overview for Information Managers
  May 16, 2011
• End-User Update: 2011 Overview for Information Managers
  April 27, 2011
• 2011 Smartpen Landscape Report
  April 12, 2011
• How Industrial R&D Trends Are Impacting STM Information: Overview for Information Managers
  February 22, 2011
• Procurement Professionals Survey: Procurement’s Perspective on Content Purchasing
  February 14, 2011
• Making Information Management Outsourcing Work: Success Factors and Best Practices
  January 17, 2011

2010

• Information Industry Outlook 2011: Looking for Revenue in All the Right Places
  December 21, 2010
• Top 10 Information Management Predictions for 2011
  December 16, 2010
• 2011 Information Pricing Survey
  December 14, 2010
• Information Management Trends and Benchmarks 2010
  November 15, 2010
• Report Bundle: ROI for Information Management
  October 21, 2010
• Report Bundle: Information Vendor Portfolio Management
  October 21, 2010
• Report Bundle: Strategies for Information Management
  October 21, 2010
• Report Bundle: Methods and Models in Information Management
  October 21, 2010
• Report Bundle: Copyright and Compliance
  October 21, 2010
• The Evolving Patent Information Landscape
  October 18, 2010
• Who, What, Where, How? People Information for the Enterprise
  September 20, 2010
• Digital Repositories: A New Challenge for Information Management Functions
  September 9, 2010
• Using ROI to Support the IM Value Proposition
  May 27, 2010
• Company Overview: FT.com
  May 27, 2010
• Device Wars: Smartphones, E-Readers, and Tablets as Enterprise Information Channels
  April 5, 2010
• Enhancing Sales Performance: Information Management Follows the Money
  March 9, 2010
• Copyright in the Era of Community
  January 28, 2010
• Information Industry Market Size and Share Rankings: Preliminary 2009 Results
  January 26, 2010

2009

• Information Industry Outlook 2010: A New Dawn, New Day, New Decade
  December 22, 2009
• Top 10 Information Management Predictions for 2010
  December 16, 2009
• End-User Generational Analysis: The Gap Narrows
  December 8, 2009
• IM Report: 2010 Information Pricing Survey: In Search of Pricing and Licensing Models That Work
  November 30, 2009
• Deconstructing IT Analyst Firms: Insights for Vendor Portfolio Managers
  October 14, 2009
• Information Management Benchmark: 2009 State of the Function
  October 7, 2009
• The State of Vendor Portfolio Management
  August 26, 2009
• Going Green: A Call for Action for Information Management
  August 13, 2009
• Conference Snapshot: Outsell at SLA 2009
  July 22, 2009
• Understanding Scientists’ and Engineers’ Information Use Habits, Preferences, and Satisfaction
  July 20, 2009
• Vendor Portfolio Management Toolkit: A Decision Matrix for Vendor Investment
  July 9, 2009
• Vendor Analysis: Factiva, Dialog, and LexisNexis
  July 2, 2009
• Understanding Enterprise IT Professionals’ Information Use Habits, Preferences, and Satisfaction
  June 29, 2009
• Vision Critical: Representing a New Model for Blending Custom Market Research, Online Communities, and Software as a Service
  June 17, 2009
• News Strategies for the Enterprise
  May 26, 2009
• End-User Update: 2009 Overview for Information Managers
  May 19, 2009
• Shifting Views on the Research and Advisory Model: Signs of a Turbulent Economy
  April 20, 2009
• Strategic Marketing for Information Management
  April 6, 2009
• Vendor Analysis: ProQuest
  March 25, 2009
• Information Professionals and Enterprise Search: Getting Started
  February 25, 2009
• IM Report: Information Pricing Survey 2009
  January 22, 2009
• Information Industry Market Size and Share Rankings: Preliminary 2008 Results
  January 20, 2009
• Outsourcing Information Vendor Portfolio Management
  January 13, 2009

2008

• Information Industry Outlook 2009: No Guts, No Glory
  December 18, 2008
• Open Source Integrated Library Systems – Changing the Landscape
  December 17, 2008
• The E-Mail Challenge: Managing a Tsunami
  December 2, 2008
• New Horizons in Information Management: Setting Up Shop in China
  October 10, 2008
• Collaboration Platforms in Theory and Practice: SharePoint and Beyond
  September 25, 2008
• 2008 Information Industry Market Size, Share & Forecast Report
  September 22, 2008
• Online Recruitment Classified Advertising Landscape 2008
  September 3, 2008
• What Executives Think About Information Management
  August 7, 2008
• How Social Networking Supports Workplace Communities: Summary of Outsell’s June 11, 2008 Webinar
  July 18, 2008
• Information Management Under Fire: Good Enough Content
  July 9, 2008
• Executive Summary - Pharmaceutical Information Services 2008: Benchmarks and Best Practices Among the Largest Players in the Global Pharmaceutical Industry
  June 27, 2008
• 2007 Information Management Benchmark: State of the Function
  May 30, 2008
• Offshoring Update: Summary of Outsell’s March 11, 2008 Webinar
  May 8, 2008
• Document Delivery - Best Practices and Vendor Scorecard
  April 10, 2008
• 2008 Library Market Size, Share & Forecast Report
  March 24, 2008
• End-User Update 2008: New Findings from Outsell’s User Profile Research
  February 26, 2008
• Information Industry Market Size and Share Rankings: Preliminary 2007 Results
  January 10, 2008
• Information Managers and the Compliance Information Landscape
  January 7, 2008

2007

• Information Management Under Fire: Driving New Business Models
  November 19, 2007
• Information Management Under Fire: Measuring ROI for Enterprise Libraries
  November 9, 2007
• Information Management's Role in Enterprise Records Management
  October 22, 2007
• Information Industry Outlook 2008
  October 3, 2007
• Information Management 2.0 Advances Collaboration, Communication, and Knowledge Management
  August 30, 2007
• Information Management Best Practices: The Future of Federated Search
  August 16, 2007
• Information Management Best Practices: Enterprise 2.0
  July 26, 2007
• Information Management Best Practices: Mobile Content Comes of Age in the Enterprise
  June 28, 2007
• Information Management Best Practices: Strategies, Tactics, And Tools For Vendor Portfolio Management
  May 4, 2007
• Information Management Best Practices: Benchmarking ToolKit
  April 27, 2007
• Information Management Best Practices: ToolKit - Developing An IM Strategy
  March 30, 2007
• Information Management Best Practices: ToolKit – The Why And How Of Needs Assessment And Focus Groups
  March 16, 2007
• Information Management Best Practices: Taking The Pulse On E-Books
  February 23, 2007
• HotTopics: Information Industry Market Size And Share Rankings; Preliminary 2006 Results
  January 30, 2007
• TrendAlert: Market Feedback — Gartner For IT Leaders
  January 12, 2007

2006

• Information Management Best Practices: 2006 State Of The Function
  December 15, 2006
• Information Management Best Practices: ToolKit – Evaluating Products
  November 17, 2006
• HotTopics: Publishers Speak Up On Open Access: Big Promise, Small Uptake
  November 17, 2006
• Information Management Best Practices: Centralization And Decentralization Of Information Management
  October 20, 2006
• Information Management Best Practices: Rights Management For The Enterprise — A Holistic Approach
  September 28, 2006
• TrendAlert: It's Web 2.0 - Do You Know Where Your Library Is?
  September 8, 2006
• TrendAlert: Doing Business With Gartner - Strategies For Enterprise Buyers
  September 1, 2006
• Information Management Best Practices: ToolKit - Writing Effective Management Reports
  August 23, 2006
• Information Management Best Practices: The Search For Search – Solving Users’ “Finding” Problems
  July 7, 2006
• Outsell Executive Summary: Pharmaceutical Information Services 2006: Benchmarks and Best Practices Among the Largest Players in the Global Pharmaceutical Industry
  July 7, 2006
• TrendAlert: Renewing, Recruiting, Refueling – Hiring And Developing Staff For Information Management Roles
  June 23, 2006
• HotTopics: Annual Ad Spending Study 2006: Advertisers’ Spending And Behaviors In Vertical Industries
  June 2, 2006
• TrendAlert: 2006 User Update – Information Managers Challenged To Supply Time-Saving Solutions, More Efficient Search
  May 25, 2006
• HotTopics: 2006 User Update – How Information Providers Can Keep Pace With User Demands For Time-Saving Solutions
  May 25, 2006
• HotTopics: Real Data, Real Time, Real People: “Wisdom Of One” Fuels Knowledge Funnel
  May 19, 2006
• TrendAlert: Channel Shake-Up – Disruptions In The Landscape For Enterprise Buyers
  May 5, 2006
• Information Management Best Practices: Fueling Your Enterprise Content Budget – Funding Models That Work
  April 14, 2006
• TrendAlert: Scientists As Information Users – Are They Being Served?
  March 31, 2006
• Information Management Best Practices: Going Analytic
  March 10, 2006
• Information Management Best Practices: 2006 Product Satisfaction Scorecard – A Tool For Making Portfolio Choices
  February 10, 2006
• HotTopics: Enterprise Buyers Provide Feedback – 2006 Product Satisfaction Scorecard
  February 10, 2006
• Information Management Best Practices: Tailoring Services For Digital Natives
  January 27, 2006
• TrendAlert: After META – Vendor Benefits and Buyer
  January 14, 2006
• Information Industry Segmentation
  January 6, 2006

2005

• Briefing: Information Management Best Practices: Next-Gen IM – Moving Beyond The Repository
  November 17, 2005
• Briefing: Information Management Best Practices: Metrics That Matter
  October 14, 2005
• HotTopics: Feeding The Masses With 'The Web 2.0'
  October 9, 2005
• Briefing: Information Management Best Practices: The Skinny On CI
  August 12, 2005
• Briefing: Information Management Best Practices: Fortunes Up For Information Management
  August 5, 2005
• HotTopics: The Global Copyright Pandemic: A First-Aid Kit For Publishers And Information Providers
  July 29, 2005
• TrendAlert: The Global Copyright Infringement Pandemic – A First-Aid Kit For Enterprise Information Management Functions
  July 29, 2005
• HotTopics: My Way: RSS Puts Users In The Information Driver’s Seat
  July 22, 2005
• Briefing: Information Management Best Practices: Sales Performance Solutions In The Spotlight
  July 22, 2005
• TrendAlert: RSS, Wikis, And Blogs ? Oh My! Popular Technology In The Enterprise
  July 15, 2005
• Briefing Information Management Best Practices: Navigating Outsourcing And Offshoring
  June 30, 2005
• Briefing: Information Management Best Practices: Working With IT
  June 10, 2005
• TrendAlert: Books Are Back Big-Time In The Enterprise – E-Books And Yes, Even Print
  June 10, 2005
• HotTopics: Future Information Industry Scenarios: Information Highway To Hell Or Stairway To Heaven?
  June 6, 2005
• HotTopics: Enterprise Buyers Speak Out – Annual Product Satisfaction Scorecard
  May 27, 2005
• Briefing: Information Management Best Practices: Annual Product Satisfaction Scorecard Gives Enterprise Buyers An Evaluation Tool
  May 27, 2005
• HotTopics: Financial Performance Scorecard, Full Year 2004: Google And Yahoo! Grab Growth As Outsell 100 Peaks
  May 20, 2005
• Briefing: Information Management Best Practices: Changing User Needs Require Service Revisions
  May 13, 2005
• HotTopics: 2001 vs. 2005: Research Study Reveals Dramatic Changes Among Information Consumers
  May 6, 2005
• Marketing 301-Brand Management And Product Marketing Imperative
  April 29, 2005
• TrendAlert: Google’s Impact On Libraries
  April 15, 2005
• Briefing: Information Management Best Practices: New Roles, New Skills
  March 25, 2005
• HotTopics: Agile Publishing And The New Breed Of Publishers
  March 18, 2005
• TrendAlert: The Search For Intelligent Enterprise Search
  March 4, 2005
• TrendAlert: Engineers Open A Window Of Opportunity For Information Managers
  February 25, 2005
• Briefing: Information Management Best Practices: Vendor Portfolio Management – Rationalizing Content For The Enterprise
  February 18, 2005
• HotTopics: Financial Performance Scorecard, Third Quarter 2004: Rational Exuberance
  January 28, 2005
• TrendAlert: Defining Target User Markets
  January 20, 2005
• TrendAlert: IT Research Ripe For Change
  January 14, 2005

2004

• Information Content Management Best Practices: Taxonomies In Action
  December 3, 2004
• Briefing: Information Content Management Best Practices: Driving Or Being Driven ? The State Of Enterprise Records Management
  November 5, 2004
• Financial Performance Scorecard, Second Quarter 2004: The Surge Carries Over Into Mid-Year
  October 29, 2004
• Content Buyer Market Profile: Government
  October 10, 2004
• Briefing: Information Content Management Best Practices: Dealing With The Steady Stream Of Vendor Consolidation
  October 1, 2004
• The Changing Roles Of Content Management Functions: View From The Government Sector
  September 17, 2004
• TrendAlert: The New Frontier – “Web Content Phase 2” Creates New Competitive Playing Field
  September 10, 2004
• TrendAlert: Today’s Knowledge Factories Need Information Supply Chain Management
  August 27, 2004
• The Changing Roles Of Content Management Functions: View From The Corporate Sector
  August 20, 2004
• Content Buyer Market Profile: Professional Services
  August 6, 2004
• Financial Performance Scorecard, First Quarter 2004: Startling Strength
  July 16, 2004
• Content User Profile: Corporate Finance Professionals
  June 25, 2004
• TrendAlert: Discontent In The Land Of Content - The Content Integration Challenge
  June 18, 2004
• Information Content Management Best Practices: The Current State Of Embedding Content In Business Processes
  May 28, 2004
• Information Content Management Best Practices: Managing And Deploying Market Research
  May 21, 2004
• Content Buyer Market Profile: Pharmaceutical Industry
  May 14, 2004
• Financial Performance Scorecard, Full Year 2003: Returning To More Familiar And Favorable Patterns
  May 7, 2004
• Content User Profile: Update On Scientists
  April 30, 2004
• TrendAlert: Lowry's Reports v. Legg Mason - The $20 Million Copyright Wake-Up Call
  April 16, 2004
• The Changing Roles Of Content Deployment Functions: Outsourcing Secondary Research
  March 26, 2004
• Content Buyer Market Profile: High-Technology Industry
  March 5, 2004
• Content User Profile: Students Today, Knowledge Workers Tomorrow
  February 27, 2004
• Information Content Management Best Practices: Information Services Portfolio Management
  February 20, 2004
• Content Vendor Best Practices: Busting up Fee vs. Free
  February 13, 2004
• TrendAlert: Power To The People ? The Rise Of Social Publishing
  February 6, 2004
• Competitor Assessment: STM – Revolution In The Land Of The Giants
  January 30, 2004
• Financial Performance Scorecard, Third Quarter 2003: Continuing Growth With Growing Disparity
  January 22, 2004
• The Changing Roles Of Content Deployment Functions: The Big Picture
  January 16, 2004
• Trend Alert: The Future Of Libraries
  January 9, 2004

2003

• The Changing Roles of Content Deployment Functions: Knowledge Managers and Training Professionals
  December 12, 2003
• Content User Profile: Update on Corporate Information Users’ Habits, Preferences and Needs
  December 12, 2003
• Information Content Management Best Practices: Doing More With Less – The Myth And The Reality
  December 5, 2003
• Information Content Management Best Practices: Debunking The Myth Of Enterprise Content Management
  November 21, 2003
• Information Content Management Best Practices: Promoting Your Information Center
  November 7, 2003
• Financial Performance Scorecard Second Quarter 2003: Continued Strength Teamed With Remarkable Leverage
  October 17, 2003
• Competitor Assessment: Watching The IT Watchers – A Segment In Turmoil
  October 10, 2003
• The Changing Roles Of Content Deployment Functions: Portal Management Professionals
  October 3, 2003
• The Changing Roles Of Content Deployment Functions: Academic Information Professionals
  September 19, 2003
• Competitor Assessment: Document Delivery Vendors In 2003
  September 12, 2003
• The Changing Roles Of Content Deployment Functions: Government Information Professionals
  August 15, 2003
• The Changing Roles Of Content Deployment Functions: Market, Business, And Competitive Intelligence Professionals
  July 25, 2003
• TrendAlert: XML and Web Services – The Asteroids That Will Blow Up 500 Years of Publishing History
  June 20, 2003
• The Changing Roles Of Content Deployment Functions: Corporate Information Professionals
  June 6, 2003
• TrendAlert: Connecting People to People – Expert Databases
  May 16, 2003
• TrendAlert: Globalization and Distributed Corporate Information Centers
  April 25, 2003
• TrendAlert: The State Of Content Integration Inside The Firewall
  April 7, 2003
• Buyer Market Profile: Chemicals Industry
  March 12, 2003
• News Deployment – Corporate, Academic, and Vendor Perspectives
  February 21, 2003
• User Report: Legal Professionals in the Corporate Market
  February 14, 2003
• Trend Alert: Electronic Laboratory Notebooks - A Promise Of Scientific Information Integration
  January 29, 2003
• User Report: Manufacturing Professionals In The Corporate Market
  January 10, 2003

2002

• Tracking Third Quarter 2002: Recovery Continues And Broadens, Driven By Acquisitions
  December 11, 2002
• TrendAlert: Solving The E-Content Logjam
  December 4, 2002
• Academic I-AIM: An Executive Summary For Information About Information Clients
  November 20, 2002
• TrendAlert: The Stakeholder Management Mandate
  November 13, 2002
• Buyer Market Profile: Insurance Industry
  October 30, 2002
• TrendAlert: Portal Evolution, Not Revolution
  October 25, 2002
• ToolKit: The Why And How Of Enterprise-Wide Contracts
  October 9, 2002
• Tracking Second Quarter 2002: A Spotty Recovery For Outsell 60(SM) Companies
  October 4, 2002
• TrendAlert: Pricing Trends For 2003 Content Budget Planning
  September 27, 2002
• The Changing Roles Of Content Deployment Functions: Part Five of a Seven-Part Series: Market, Business, & Competitive Intelligence
  September 25, 2002
• Buyer Market Profile: Pharmaceutical Industry
  September 20, 2002
• ToolKit: The Why And How Of Employment Interviewing For Sustained Industry Advantage
  September 18, 2002
• TrendAlert: Outsell 60(SM) Evidence Of Recession And Recovery In The Information Content Industry
  September 13, 2002
• The Changing Roles Of Content Deployment Functions: Part Four of a Seven-Part Series: Academic Information Professionals
  September 6, 2002
• Watching The IT Watchers: IT Research Firms 2002
  September 4, 2002
• The Changing Roles Of Content Deployment Functions Part Three of a Seven-Part Series: Government & Public Information Professionals
  August 26, 2002
• ToolKit: Marketing 201-Targeting Information Services
  August 23, 2002
• ToolKit: The Why And How Of Customer Loyalty Measurement
  August 16, 2002
• The Changing Roles Of Content Deployment Functions: Part Two of a Seven-Part Series: Corporate Information Professionals Functions
  July 31, 2002
• Tracking First Quarter 2002: Worse Than Anemic Growth Challenged Outsell 60SM Companies
  July 17, 2002
• ToolKit: The Why And How Of Benchmarking
  July 12, 2002
• Corporate User Report: Purchasing Professionals
  June 19, 2002
• ToolKit: The Why And How Of Product Concept And Usability Testing
  June 19, 2002
• Competitive Assessment: Nine Notable Organizations Serving The CI Profession
  June 12, 2002
• The Changing Roles Of Content Deployment Functions
  June 7, 2002
• ToolKit: How To Develop A Taxonomy For Your Organization
  April 24, 2002
• Toolkit: How To Use Strategic Assessment To Align Future Vision And Current Realities
  April 17, 2002
• Today's Market Intelligence Function: Benchmark And Best Practices
  April 10, 2002
• Corporate User Report: Engineering Professionals
  February 22, 2002
• Creating The Virtual Reference Desk: The Decision To Take Reference Live And Online
  February 15, 2002
• Corporate Training Trends And Issues
  February 13, 2002
• Corporate User Report: Human Resources Professionals
  February 6, 2002
• Buyer Market Report: Content Deployment And Management Practices And Trends Among The Top Telecommunications Services Companies
  January 23, 2002
• Corporate User Report: Information System Professionals
  January 4, 2002

2001

• Comparison Report: Library Systems
  December 10, 2001
• Where's The Growth
  November 28, 2001
• Managing Intermediated Research Requests: Best-In-Class Project Tracking Systems
  November 8, 2001
• How-To's And Best Practices For Creating Value-Added Research And Analysis
  October 11, 2001
• A Shifting Landscape:Web Aggregators In The Market Research, Reports & Services Market
  October 1, 2001
• Corporate User Report: Sales Professionals
  September 24, 2001
• Managing Internally Generated Content: A Qualitative Assessment Of How Companies Are Managing Their Employees' Knowledge
  September 14, 2001
• Corporate User Report: Marketing Professionals
  August 17, 2001
• Growing Business Leads With Corporate Data: Using CCF Resources To Unlock Markets
  August 16, 2001
• Usability And Satisfaction Of Vendor Offerings
  August 16, 2001
• Pricing, Usage, Terms And Conditions Of Vendor Offerings: An I-Price Update
  August 8, 2001
• The Future of the Information Content Industry: A Summertime Update
  August 2, 2001
• The Changing Role of the Information Professional 2001
  July 25, 2001
• Information Centers: Web Site Design Trends
  July 25, 2001
• Event Report: Special Libraries Association Annual Conference
  July 19, 2001
• Taxonomies: Structuring Today's Knowledge Management System
  July 18, 2001
• Super I-AIM : Executive Summary for Information About Information Clients
  July 13, 2001
• Event Report: Competia Symposium 2001
  June 29, 2001
• Corporate Information Portal Software & Practices
  June 29, 2001
• Methodologies And “How-Tos” – Creating An RFP For Information Content Offerings, Services, Or Projects
  June 25, 2001
• Business Models Behind The Firewall: The Corporate Library
  June 15, 2001
• Event Report: InfoToday 2001
  June 12, 2001
• End-User Report: Scientists In The Corporate Market
  June 11, 2001
• Comparison Report:Higher Education E-Libraries
  June 1, 2001
• The Making Of A High-Impact Market Intelligence Function, Part Five of Five
  May 23, 2001
• Event Report: Intranets 2001
  May 22, 2001
• Watching The IT Watchers:IT Research Firms
  May 17, 2001
• Event Report:Buying And Selling eContent
  May 15, 2001
• The Value of Libraries: Justifying Corporate Information Centers In The Year of Accountability
  April 23, 2001
• Event Report: Society of Competitive Intelligence Professionals (SCIP) 2001 Annual International Conference & Exhibit
  March 30, 2001
• Virtual Sourcing: Who's Got the Content?
  March 30, 2001
• Comparison Report: Subscription Services Vendors
  March 12, 2001
• The State Of Information Literacy In The '01 Company: Bridging The Gap
  March 5, 2001
• To Outsource Or Not To Outsource: Decision Points In Contracting Out Corporate Information Center Activities
  February 15, 2001
• Comparison Report: Leading Secondary Research Firms In The STM Arena
  January 31, 2001
• Knowledge Management: It's All About Behavior
  January 26, 2001
• Dynamic Information Environments: Creating And Managing The Virtual Digital Corporate Library
  January 8, 2001
• Charging Internally for Services: Is It Right for You?
  January 5, 2001

2000

• The Making Of A High-Impact Market Intelligence Function: Managing and Evaluating the Market Intelligence Function. Part 4 of 5.
  November 17, 2000
• The Making Of A High-Impact Market Intelligence Function: Deploying Market Intelligence. Part 3 of 5.
  November 9, 2000
• Industry Trends, Size And Players In The Information Content Market
  October 27, 2000
• Today's Students, Tomorrow's FGUs
  October 16, 2000
• Event Report: KMWorld 2000 Conference & Exposition
  October 9, 2000
• What's In A Name: Change and New Demands on the Horizon
  October 6, 2000
• Event Report: Oxford 2000: Fiesole Collection Development Retreat Series
  August 26, 2000
• The Making of a High-Impact Market Intelligence Function - Part 2 of 5.
  August 1, 2000
• Branding and the Commercial Content Vendor
  July 14, 2000
• The Making of a High-Impact Market Intelligence Function - Part 1 of 5
  July 14, 2000
• Inside the Market Intelligence Function: A Qualitative Investigation of Best Practices
  June 20, 2000
• The End User Speaks: Attitudes and Behaviors Toward Commercial Desktop Services and the Open Web
  June 9, 2000
• The Changing Role of the Information Professional 2000: Implications For Vendors, Buyers and Users of Content in the Corporate Marketplace
  May 26, 2000
• Leader, Consultant, Manager, Analyst: Info Pro Position Descriptions For The New Reality
  March 1, 2000
• Everybody's An Expert: The Merging of Content, Analysis and Service in Expert Networks
  February 1, 2000

1999

• Inside Out: Single-Interface Deployment of Content in the Intranet Age
  August 13, 1999
• Measuring And Sustaining Customer Loyalty
  June 1, 1999
• Marketing 101: Targeting Information Services
  April 30, 1999
• Industry Segmentation
  April 1, 1999
• Functional Groups of Users: The Cornerstone Of A Targeted Content Strategy
  March 1, 1999
• The Many Flavors Of Content Innovation: A Portfolio Of Companies Doing Things Right
  February 1, 1999