Information Management Executives
- Client:
- Major U.S. government agency
- Challenge:
- Redesign the organization's internet and intranet sites
- Outcome:
- Cut time to develop the redesign; improved usability
A large U.S. government agency is redesigning both its public internet site, accessed by hundreds of thousands of users, and its intranet, used by tens of thousands of employees.
Outsell analysts with extensive expertise in information site usability worked with the agency to advise on content organization, make clear paths to information, and locate buttons and links in the most appropriate places.
With Outsell's input, the amount of time required to redesign the sites has been shortened significantly. Most importantly, when the new sites go live, the end-user experience for both public site visitors and employees will be improved dramatically as a result of Outsell's objective third-party opinions and recommendations.
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