Institutional Performance Management

Inquiry Overview

A leading education services provider requested custom research from Eduventures to better understand the types of performance management initiatives being implemented by higher education institutions to address growing concerns and new demands around institutional accountability.

Key Questions

What are the unique differences between each segment type in each of the following categories?

• How do institutions define "institutional performance?"


• Have institutions put together a formalized set of strategic objectives to directly address improving "institutional performance?"


• How were these strategic objectives chosen? What is the relative importance of the various objectives?


• What metrics are used to monitor and evaluate the success of these strategic objectives?


• What role has technology played in enabling each of these strategic objectives to be achieved?


• How will technology's role change over the next two years in driving further attainment in each of these strategic objectives?


• What are the most significant barriers preventing institutions from achieving their goals of improving "institutional performance?"


• What has been the greatest benefit to institutions from adopting an "institutional performance management" approach?

Methodology

For this custom inquiry, Eduventures interviewed 12 senior-level administrators across 10 institutions to answer the key questions.