Meet the Outsell Team
Karen Wilson, Director & Lead Analyst

As Director & Lead Analyst, Karen Wilson researches, analyzes, and writes about information professionals and information management best practices with a focus on government information management functions. Karen is responsible for managing a variety of custom client projects and heads Outsell’s benchmark research. Karen has also had extensive experience managing primary research studies, and she advises clients on research methodologies, strategic management, metrics, and library management.
Expertise
- Benchmarks and Best Practices
- Library Management
- Primary Research Methodologies
- Metrics
- Strategic Management
- User Needs Assessments
Experience
- Bell-Northern Research
- Nortel Networks
- Ontario Hydro
Education
Karen holds a Master's degree in Library and Information Science from the University of Toronto and a B.A. degree (Honours) in History from Queen's University, Kingston, Ontario.
Contact Information
Telephone: +1 361-949-2575
LinkedIn profile
More About Karen
Favorite authors: Eckhart Tolle, Deepak Chopra, L.M. Montgomery, Margaret Atwood
Movies I like: The Notebook, Zoolander
Music I listen to: Classic Rock, female solo artists
Power breakfast: Anything as long as it starts with COFFEE
Favorite cities: Montreal, Ottawa, Vancouver, and Toronto! (And San Antonio and Austin)
Where I grew up: Small-town Canada: Ingleside, Ontario. Population 1,000
First job: Dresser in the men's dressing room of a summer theatre
First car: 1985 Honda CRX
Activities outside work: I was a soccer Mom, but my daughter is off to university. So now it's all about me! I have a husband, three dogs and a cat. I read a lot and maybe I'll investigate the theatre again - but this time on the stage, not in the dressing room.