What to Do When Your Enterprise Search System Doesn't Work

Author: Stephen E. Arnold, The Gilbane Group, a division of Outsell, Inc.

Search is part of every professional’s life. Little work can be done without finding the necessary information, document, or data. This study is focused on what to do if your search system is off track, and how to determine whether it needs to be fixed or replaced. It has been written for a procurement team trying to determine what options are available to them. Consultants, analysts, entrepreneurs interested in search, and intelligence professionals will find the report useful as well. The study, by Stephen E. Arnold of The Gilbane Group, a division of Outsell, provides insight into an important change taking place in search, and includes:

- Tips and tricks to fix an ailing enterprise search system;
- Alternatives to the now-aging "enterprise" systems so common in organizations today;
- Profiles of 24 vendors, with details about some of the newest, most promising content processing systems now in the commercial channel;
- A "market map" to help evaluate vendors;
- A glossary of terms used in the search-and-retrieval industry.

Open table of contents

Executive Summary
Introduction: Setting the Stage

Maintaining Legacy Search Systems
Getting to More than Key Words
Market Context
Google and Dataspaces

Tracking the Players
Vendor Profiles
Glossary

Tables & Figures

Figure 1: Google's Ubiquitous Search Box
Figure 2: Endeca's Guided Navigation
Figure 3: Siderean "Snapped Into" Oracle SES 11g
Figure 4: Autonomy IDOL Hot Links
Figure 5: Inxight Entity Extraction
Figure 6: Vivisimo Automatic Classification
Figure 7: Temis Luxid Interface Options
Figure 8: Hyperbolic Relationship Map
Figure 9: Conoco's Dashboard Display
Figure 10: The Squeeze on Autonomy, Endeca and Fast
Figure 11: Coveo and SharePoint
Figure 12: Exalead's Interface
Figure 13: The ISYS Customizable Interface
Figure 14: Siderean Graphic Interface
Figure 15: Interactions not Captured in Most Content Processing Systems
Figure 16: Semex: Mining for Personal Information Integration
Figure 17: Managing Dataspaces
Figure 18: Google Universal Search - Multiple Content Objects
Figure 19: "Beyond Search" Market Sector Functionality
Figure 20: "Beyond Search" Market Sector Vendors
Figure 21: Access Innovations' MAIstro Interface
Figure 22: MAIstro Rule Building Interface
Figure 23: Attensity product stack
Figure 24: Attensity unstructured data transformation process
Figure 25: Bitext NLP Adds Functionality to Microsoft's Live Search
Figure 26: The Bitext data flow is straightforward
Figure 27: Brainware's Search Interface
Figure 28: Cognition's Search Interface
Figure 29: Cognition Highlights Multiple Search Concepts
Figure 30: Connotate's Agent Library
Figure 31: Connotate's Flow
Figure 32: HMV's Dieselpoint Interface
Figure 33: Dieselpoint's "Open Pipeline Architecture"
Figure 34: Exalead's Panels
Figure 35: Exalead Assisted Navigation
Figure 36: The Exegy System's Data Flow
Figure 37: The Exegy Appliance
Figure 38: The IBM OmniFind Architecture
Figure 39: The IBM UIMA Annotation Viewer
Figure 40: Information Builder's Platform
Figure 41: Information Builder's Search Result Screen
Figure 42: Intelligenx Discovery Engine
Figure 43: Paginas Amarillas' use of the Intelligenx Interface
Figure 44: The IntelliSearch Interface
Figure 45: The IntelliSearch Alerts Manager
Figure 46: ISYS’ Default Interface
Figure 47: The ISYS API
Figure 48: ISYS Reports
Figure 49: Lexalytics Report
Figure 50: FAST Marketrac Report Using Lexalytics
Figure 51: Linguamatics Search Term Report
Figure 52: Linguamatics Express
Figure 53: SharePoint Search Architecture
Figure 54: FAST ESP Components
Figure 55: Extracting "Emotion" with FAST
Figure 56: The PolySpot Interface
Figure 57: PolySpot Search Term Highlighting
Figure 58: Recommind's Advanced Query Interface
Figure 59: SchemaLogic's Metadata Management
Figure 60: SchemaLogic's Architecture
Figure 61: Oracle's Use of Siderean
Figure 62: Seamark Navigator
Figure 63: Thetus Search and Data Display
Figure 64: The Thetus SDK
Figure 65: USA.gov's Use of Vivisimo
Figure 66: ZyLAB's Search Result Interface
Figure 67: ZyLAB's Administrative Tools

Companies Mentioned

Price:
US $695.00

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April 2, 2008

296 pages

US $695.00

PDF

Keywords: Enterprise Technology Search

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